Privacy Policy

Our privacy commitment

Norlan Garage Doors values your privacy. This Privacy Policy explains what information we may collect when you contact us, visit our website, or request garage door services in Greater Charlotte, North Carolina.

Information we collect

We may collect information you provide directly, including your name, phone number, email address, service address or location details, and the message or project details you share through our contact or service request form. We may also collect basic technical information about your visit to our website, such as browser type, device information, page activity, and general usage patterns. This helps us operate the site and improve the service experience.

How we use information

We use the information we collect to respond to your inquiries, schedule or provide garage door services, communicate about appointments or service needs, and improve the functionality and quality of our website. We may also use contact information to follow up regarding service requests, quote requests, or appointment updates.

Cookies and similar technologies

Our website may use cookies or similar technologies in a general way to support site functionality and improve user experience. These technologies may help us understand how visitors use the website and may allow us to remember basic preferences. We do not claim to use any specific tracking system unless it is clearly disclosed and used by our site.

Information sharing

We do not sell personal information. We may share information with trusted service providers or business partners only when needed to operate the website, respond to inquiries, or provide services you request. For example, we may share information with a service provider that helps us manage scheduling, communications, or website operations. We may also disclose information when required by law or to protect against misuse or fraud.

Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, disclosure, alteration, or destruction. Please understand that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of information sent online.

Third-party links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any website you visit.

Children's privacy

Our website is intended for general consumer use and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent where required by law.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date of this policy and revise the content as needed. Your continued use of the website after any update indicates your acceptance of the revised policy.

Contact us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Norlan Garage Doors
Phone: (980) 537-5277
Email: info@norlgaragedoors.com
Service area: Greater Charlotte, North Carolina